HKR - Services

Customer Experience

We specialize in SaaS and eCommerce.

Clarity
English is, after all, the language in which 'All the faith he had had had had no effect on the outcome.' is a perfectly acceptable sentence. Native clarity is our goal as much as grammatical prowess - our talent knows it best.
Digital-First Skills
Every single applicant is technically capable and ready for a digital-first business environment.
No task too small
Of course you can ask your HKR talent to give a hand with that FAQ database when the ticket volume is low, they are fulltime your Co.

No API, no problem.

SKU Merchandising and Inventory Management
Shopify, Amazon, and eCommerce are complex. You'll need all the help you can get to make sure those products always look sharp.
Graphic design
We do original artwork as well as operational design tasks like ad creative and on-site image retouching and editing.
Curation and queues
Until AI can flawlessly execute on 100% new UGC, you'll need someone with a great eye and lots of patience to keep your user-generated content curated and quality as high as it gets.

Your voice. Amplified.

Lead generation
Generating leads is the easy part. Generating leads that match your business' persona is a totally different game. We get the difference.
SDR & Product demos
Qualifying inbound customers and crushing the top of the sales funnel with cold outreach is our speciality. We can also tour customers on your product by keeping a fine balance between talking and listening.

We put science into SDR with a fully data-driven funnel based approach.