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GET IN TOUCH
GET IN TOUCH
Adam SchwartzMaxwell RitzKen Button
Trusted By 60+ Global Founders

A Forward Deployed Operator
does the job, then automates it.

A full-time HKR employee in your support, sales, ops, finance or recruiting role. On day 1, they do the work. By day 90, AI does the routine work and they run it.
Start a 90-day pilot

How it works.

From day 1 to day 90, a Forward Deployed Operator does the job inside your team, then automates it.

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#finance
Costin9:04 AM

Morning all, I'm Costin, your Forward Deployed Operator. From today I handle:

  • Matching payments to invoices
  • Chasing overdue invoices
  • The month-end expense check

Ask me anything here.

6 3 2
Greg9:07 AM

Welcome, Costin! We could def use some help, everyone is swamped rn

Tom9:09 AM

Welcome, Costin. I'll send you the overdue list now.

Day 1

Operate

Give us the role. A Forward Deployed Operator joins full-time and does the job by hand, inside your tools and your processes.

  • Joins your tools, Slack and standups
  • Owns the queue from the first week
  • Reports to your team lead, not to us
#finance
Costin4:30 PM

Wrote down all 14 finance tasks as I did them. The AI takes 3 first:

  • Checking the bank every hour
  • Matching payments to invoices
  • Listing overdue invoices on Mondays

I keep split payments and decisions.

4 2
Gerri4:41 PM

Looks good. Go ahead with those three.

Karl4:43 PM

Agreed. Can you send me the full list of 14?

Day 30

Map

The job is mapped task by task while it is being done. We build the AI around it. By day 60, AI does the routine work.

  • Every task and edge case written down
  • First agents live on the repetitive work
  • Built by our engineers, at no cost to you
#finance
HKRAI5:00 PM

Incoming transfers today

  • GoJo — $18,400.00 → INV-⁠2041, exact amount match
  • Vaulter — $9,000.00 → no exact match. Oldest invoice first: INV-⁠2032 in full ($7,850.00), then $1,150.00 on INV-⁠2038. @Costin to confirm.
Costin5:06 PM

Confirmed the Vaulter split. Both payments marked paid.

2 1
Greg5:08 PM

Thanks Costin, updating the cash report now.

Day 90

Automate

AI does the routine work. The Forward Deployed Operator checks it, tunes it, and makes the decisions with high stakes.

  • Agents run the routine work 24/7
  • The operator handles the exceptions
  • You pay per outcome, not per seat

Why it works

Who automates themselves out of their own job? Our Forward Deployed Operator.

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Could your team automate this role?

Not yet. You're still hiring for the role and have no time to build the automation.

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Will the person you hire next do it?

No. Their job is at stake, and it is not their specialty.

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Will a Forward Deployed Operator?

Yes. It is the only job they have.

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We ran it on HKR first.

−27.6%
Operating costs
−86%
SaaS subscriptions
12
AI agents at work every day

Who becomes a Forward Deployed Operator

We spent 10 years placing people like Sam and Talida inside client teams to do the job by hand. These interviews are from then. Forward Deployed Operators are the same people, trained to be fluent in AI.

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Sam
BDR, sales
"Knowing that we have HKR.TEAM makes it really easy for us, both from a cost basis perspective, but also from a time investment perspective."
murray-l
Murray Levison
Co-Founder/COO Stationhead
"We were about 10 people when we started working together. This last holiday season, we had a total team of 122 people."
Lisa Herring
Lisa Herring
CS Manager, TeePublic
Talida
Account Manager
"I appreciate their flexibility, allowing me to start with just one full-time representative and no contract lock-ins. We're at 3 full-time reps now."
Ken Button
Ken Button
CEO, ContractSafe
Marius
CS Team Leader
"HKR.TEAM performs at or above our NYC-based staff in the same roles while saving our business close to $2M a year in payroll costs."
Adam HKR
Adam Schwartz
Founder and former CEO, TeePublic
“Truly excellent team, service and overall partner."
Maxwell HKR
Maxwell Ritz
CEO, TheLoyalist
Claudia
Ops Team Leader

We have run this work from the inside for 10 years.

900+
Hires inside client teams
5–7 yrs
With the same client
~$2M
One client saves every year

Read the case studies