"We built TeePublic from idea to 9 figures in revenue without venture money and we did it profitably for 10 years straight. Our secret weapon in scaling and reducing costs: HKR."
"[...] I was initially hesitant about outsourcing the role of an SDR [...] But HKR completely exceeded my expectations. I appreciate their flexibility, allowing me to start with just one full-time representative and no contract lock-ins. We're at 3 full-time reps now and looking to expand with other roles as well."
"Truly excellent team, service and overall partner."
"HKR has a way of bringing in talent that has been a value-add…. [they’re] dedicated to providing good service by looking at the metrics and they do not hesitate to take feedback, adjust, and improve. It is rare to find vendors that are data-oriented and constantly pushing to improve."
I don't know how we could have scaled without HKR. We were about 10 people when we started working together. This last holiday season, we had a total team of 122 people. We were not in a position in the United States to scale anything close to that.
When you talk to investors about potentially raising capital, a key part of that is our Sales Development team. Knowing that we have HKR makes that really easy for us, both from a cost basis perspective, but also from a time investment perspective.
I would take an HKR rep over a US rep in this position (sales) more times than not, because I have seen them be so successful, and at the price point that they are we can scale our team much quicker at a more cost-effective way.
Roles
Here are some roles that we’re best-in-class at sourcing, screening, hiring, and co-managing them with you.
Customer Experience
Excellent English, wrinkle-free customer service, and conversations that flow better than a Tupac verse
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Digital Operations
Image editing, SKU merchandising and inventory tracking is the least fun part of running an eCommerce business. We’re a little weird, and we love it. For Shopify, Amazon, or any eCommerce business under the sun.
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Sales development
BDR, AM, SDR, SDA, ASMR - wait what? - it has so many names. We just call it what it is: Sales!
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Enabling global remote teams before #remote was even cool.
Scale Globally
You've probably gone remote, now go global. HKR can hire best-in-class talent in more than 150+ countries.
Dedicated Teams 1:1
We build dedicated remote teams. They live in your Slack and your Google Workspace. Probably wear the same company t-shirt too.
Vetted By You
We work with you to find the right people, and make sure they're a fit. You get to vet your talent and ensure the match is right.
Adam Schwartz
Co-Founder, TeePublic
"We built TeePublic from idea to 9 figures in revenue without venture money and we did it profitably for 10 years straight. Our secret weapon in scaling and reducing costs: HKR."
